Frequently Asked Questions
Yes. We are committed to offering our customers only 100% genuine and original products. Please contact us here if you think our products do not meet our proposed standards.
We will send you regular updates about the status of your order via emails or SMS after your order has been placed, processed and left our warehouse and is on its way to you. You can also track its status by entering your order number here
Shopping on iHepsut website is easy! Once you have found the product you want to buy, just follow the steps below:
- Click on “Add to Cart” to add this product to your cart and continue shopping, or “Buy Now” to proceed straight to checkout.
- Click on ‘Cart’ in the top right corner.
- Register an account or Login into your existing account by entering your email and password.
- Enter your shipping/billing information, ensuring your address is complete and accurate.
- Choose your preferred payment option
- Click on “Place Order” to complete your order
It depends on your location. Generally, delivery takes 1-2 working days within Lagos and 5 working days or less to other States.
You can start by clicking on a category name from the category menu on the left side of the website. This shows all the products we have within that category. If you know what you are looking for, just type the name of the product or brand in our search icon at the top right of the page and enter your search.